"Late payment, please update card"
Manual chase emails get 14% reply rates. Members leave because nobody told them their card just expired — not because they wanted to go.
Cerclepay runs recurring billing, smart dunning, churn prevention and cohort analytics under one friendly roof — so your operations team can stop emailing late members and start growing them.
Live in 7 days · EU-hosted · Month-to-month
Most payment stacks were built for one-shot transactions. Memberships are a relationship that runs for months and years — billing, pausing, upgrading, declining, recovering. Doing it manually is where revenue leaks.
Manual chase emails get 14% reply rates. Members leave because nobody told them their card just expired — not because they wanted to go.
Cohort retention lives in three spreadsheets your finance lead refreshes manually. It is six weeks old by the time anyone looks at it.
Someone cancels, the team never finds out why, and the next month another five churn for the same reason. The signal is there — nobody is reading it.
Cerclepay's dunning engine retries declined cards on the exact day each issuer prefers, sends localised reminder messages over the channels each member opted into, and offers a recovery flow with payment-method update built in.
Your Family plan renewal didn't go through — looks like your card needs a quick refresh.
Update in 30 seconds86% of recovery happens at this stage.
Monthly, annual, quarterly, custom intervals, free trials, paid trials, paused subscriptions, family plans, group plans, prorated upgrades, scheduled downgrades. All in plain pricing language.
Friendly transactional and lifecycle messages over email, SMS, WhatsApp and in-app — localised in 14 languages, with per-member channel preferences and quiet hours.
Real cohort grids you can read at a glance — by acquisition channel, plan, region or any custom tag. Updated every minute, not every Monday.
Configure save offers, pauses, downgrades and exit surveys — Cerclepay routes each cancelling member to the offer most likely to keep them, based on their cohort and behaviour.
38 currencies, EU VAT, UK VAT, GST, US sales tax (via integration), invoice templates that match your brand. Members pay in their currency, you receive in yours.
A polished REST API, SDKs for Node, Python, Ruby, PHP, plus pre-built integrations for Webflow, Squarespace, Wix, WordPress, Notion and Airtable.
Plug Cerclepay into your site with a checkout button or our hosted checkout. Plans, pricing, free trials and tax rules are defined once, in plain English.
A clean, fast checkout — Apple Pay, Google Pay, SEPA, card, iDEAL, Bancontact. Members keep their account portal to pause, upgrade or update their card themselves.
Smart retries, friendly messages, recovery flows. Most renewals never touch your team — and the ones that do come with the context you need to act.
Real-time cohort retention, MRR, gross and net churn, save rate, plan mix, geography. The dashboard your finance lead and your operations lead will both open.
Yoga, pilates, climbing, dance and indoor cycling studios use Cerclepay to handle multi-class plans, family memberships, summer pauses and seasonal pricing without lifting a finger.
Up to 32% less monthly churnReading clubs, supper clubs, professional associations and member-only collectives — recurring dues, tiered roles, automatic renewal letters and the donation upsell on cancel.
14% upsell to annual plansSubstack-adjacent operators and independent media teams use Cerclepay for paid newsletters, member podcasts and ad-free tiers — with cohort views that show what's keeping readers.
3x higher recovery vs Stripe defaultsSolo SaaS founders and 3-person teams ship Cerclepay over a weekend — recurring billing, dunning, account portal, churn surveys, MRR dashboard, all without writing it themselves.
Median 7-day integration"Cerclepay's recovery flow won us back €18,400 of MRR in the first quarter alone. That used to be three people sending emails."
"We replaced a Notion doc, a Zapier and three spreadsheets with one Cerclepay. Our finance Monday is half a day shorter."
"The save flow surfaced that 40% of our churn was a single price-jump message. We fixed the copy in an hour. Done."
No seat fees. No setup fees. The recovery you generate is yours in full — Cerclepay never takes a cut of recovered MRR.
For the indie operator, the side-project, the first 200 members of your community.
For growing memberships — multi-channel dunning, cohort retention and the save flow.
For multi-location memberships, networks and federations — with multi-entity accounting.
Above 25,000 members? Talk to us about Network+ · volume pricing kicks in at 50,000 members.
Cerclepay sits on top of Stripe (or Adyen, GoCardless, Mollie) as your billing brain. We orchestrate the membership lifecycle — plans, trials, dunning, retention — while your payment processor handles the card mechanics. You keep your existing processor relationship; we make it sing.
Yes. We import members, subscriptions, payment methods (via secure tokenisation), and historical invoices from Stripe, Memberful, Patreon, MemberPress and Mollie. We run alongside your existing setup until you flip the switch — no double-billing, no lost members.
Yes. Cerclepay applies the right VAT for each member's country, validates VAT IDs for B2B, files OSS-ready reports, and produces tax invoices that meet EU requirements. We integrate with Quaderno and TaxJar for advanced tax setups.
Configure paid trials (€1 for 14 days), free trials with or without payment method, trial extensions, and trial-to-paid reminders — all in plain English in your dashboard, with localised messaging for each member's language.
When a member clicks cancel, we route them through a configurable flow — exit reason survey, pause option, plan downgrade, time-bound discount, donation conversion — and only let them cancel if none of those work. Members keep on average 23% of cancellations from churning.
We don't run a free trial. Solo starts at €29 a month and runs month-to-month with no commitment, so you can leave any time without a cancellation fee. Our team is happy to walk you through the platform on a 30-minute call before you sign up.
EU customer data is stored in EU regions (Paris, Frankfurt). All payment data is tokenised — Cerclepay never sees or stores raw card numbers. We hold ISO 27001 and SOC 2 Type II certifications, and our DPA is signed at contract.
Of course. Export all members, subscriptions, payment metadata and historical events as CSV, JSON or a structured zip. We give you 90 days of free read-only access after contract end to support a smooth migration.
Cerclepay imports your existing members in under a day. The first renewal that runs through us pays for itself the next month — that's not a marketing line, that's the spreadsheet.